(513) 721-1025
SEARCH
Search Resource Directory
– OR –
Search Housing Database
GO
To Print a Single Resource - Click the “Print Resource” link within the resource listing to view a printer-friendly page. When the page opens, right-click within the page and select “Print”.
To Print Multiple Resources - First, select specific resources for your list by checking the “Add to List” box next to each resource. Or, to print all the resources shown on the page, check the “Add All To Print List” box. Next, click “Print List” to generate a printer-friendly PDF document. You can then print the document or save it to your computer.
NOTE: Remember to print your list before you leave this page. Checked items will be lost if you leave this page.
Every nursing home should have a complaint procedure policy. If you have concerns or complaints, ask about the policy and follow the organization's procedures. You also may want to ask the nurse in charge to review your family member's care plan. If you are still uncomfortable with the situation, speak to the director of nursing, social worker, the administrator, or check to see if the nursing home has a family or resident council, (a group of advocates who try to improve the quality of life in the home). Often, nursing homes operated by large corporations have toll-free telephone numbers you can use to speak to a regional supervisor.
The Long-Term Care Ombudsman Program is empowered by both federal and state government to advocate for residents of adult care facilities, and nursing homes. Regional programs can investigate complaints from residents or their families. Adult Protective Services, through the Department of Human Services, the Ohio Department of Health, and the Bureau of Residential Care, also have access to adult care facilities and nursing homes and can pursue legal action, if necessary.
Print Resource
Description: The Centers for Medicare and Medicaid Services (CMS) falls under the U.S. Department of Health and Human Services and provides four primary services for the country's Medicare and Medicaid programs: administration of Medicare health plans; Medica... read more
Description: Led by the Centers for Medicare & Medicaid Services (CMS), the QIO Program is one of the largest federal programs dedicated to improving health quality at the local level. The Program aligns with the six CMS Quality Strategy goals: 1.Make c... read more
Description: The National Consumer Voice for Quality Long-Term Care was formed as NCCNHR (National Citizens` Coalition for Nursing Home Reform) in 1975 because of public concern about substandard care in nursing homes. The Consumer Voice is the outgrowth of work ... read more
Description: Golden Buckeye Card, Ohio Long-term Care Consumer Guide, and Ombudsman Ombudsman Ohio's Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff w... read more
Description: Complaints - Health Care Facilities and Nursing Homes The Ohio Department of Health (ODH), Division of Quality Assurance, Complaint Unit maintains a centralized contact point and a coordinated information source regarding allegations submitted to ... read more
Description: Pro Seniors is a contracted provider of Council on Aging offering the following services: legal assistance ombudsman services More about Pro Seniors Founded in 1975, Pro Seniors is a non-profit organization that provides free le... read more